ayu casino Privacy Policy
This page describes what we collect when you use ayu casino and how we keep that data protected. We at ayu casino take your privacy seriously. Our policy sets out the types of information we gather, how we use it, who we share it with, and what rights you have over your own data.
When you create an account on ayu casino, deposit funds via DANA, e-wallet, or mobile banking, or place a market on Liga 1 or Champions League matches, you provide us with personal details. We use these details only to verify your identity, process your transactions, and deliver our sportsbook and live-dealer services where local law permits.
Our servers may sit outside your jurisdiction. We undertake to apply the same data-protection standards regardless of where your information is stored. If you have questions about how we handle your data, contact our support team.
What we collect on ayu casino
We collect your name, email address, phone number, and date of birth when you register. We also collect your payment details—bank account number, e-wallet identifier, or virtual-account reference—when you deposit. On ayu casino, we record your transaction history, market selections, and session timestamps so we can settle your accounts accurately and detect fraud.
We collect device information: your IP address, browser type, operating system, and mobile device identifier. This helps us understand how you access ayu casino—whether via Android app, iOS browser, or desktop—and to spot suspicious login attempts.
KYC verification on ayu casino
We ask for a government ID and proof of address to comply with anti-money-laundering rules. These documents are encrypted and stored separately from your account profile.
We also collect cookies and similar tracking tokens. These allow us to remember your login session, your preferred language, and your market history on ayu casino. You can disable cookies in your browser settings, though some features may not work as expected.
How we use your data
- Account creation and verification—we confirm your identity before you can deposit or withdraw.
- Payment processing—we share your bank details with our payment partner only to complete your DANA, e-wallet, or mobile banking transfer.
- Fraud detection—we scan for unusual login patterns or market activity to protect your account on ayu casino.
- Customer support—we use your email and phone to respond to your queries about withdrawals, bonuses, or technical issues.
- Legal compliance—we retain records to satisfy tax and gambling-regulation authorities in supported jurisdictions.
Third-party processors
We share your data with payment processors (local payment, online payment, e-wallet, mobile banking, local payment operators), identity-verification vendors, and our hosting provider. Each processor signs a data-protection agreement with us. We do not sell your data to advertisers or data brokers.
Your rights and our commitments on ayu casino
You have the right to request a copy of all data we hold about you on ayu casino. You can ask us to correct inaccurate information or delete your account and associated records, subject to legal-retention obligations. To exercise these rights, email our support team with your account username and a copy of your ID.
We keep your data for as long as your account is active, plus seven years for regulatory purposes. After that period, we delete or anonymise your records. If you close your account during a withdrawal dispute or investigation, we may retain your data until the matter is resolved.
Key takeaways
- We collect name, email, payment details, and device info to run ayu casino securely.
- We share data only with payment processors and compliance vendors under strict agreements.
- You can request, correct, or delete your data by contacting support.
- We retain records for seven years to meet regulatory requirements.
Our privacy policy applies to all users of ayu casino, regardless of location. However, our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you have concerns about data protection or believe we have mishandled your information, you may lodge a complaint with your local data-protection authority.